Navigating the Digital Wave: The New Digital Motor Insurance Certificate in Kenya

Introduction: In the ever-evolving world of technology, Kenya has taken a significant step forward by introducing a digital motor insurance certificate. This innovative move aims to streamline the process of motor insurance and reduce fraudulent activities in the country. Let’s dive into the details of this new digital certificate and how it impacts the insurance sector in Kenya.

Body: The Association of Kenya Insurers (AKI) recently rolled out the virtual form of the motor insurance certificate, known as the AKI Vehicle Insurance Certificate (VIC) Issuance. This platform allows insurance companies to order, generate, and distribute the virtual certificate to their customers conveniently. The physical certificates will be gradually phased out, paving the way for a more efficient and secure system.

Once a customer receives the virtual motor insurance certificate, they are required to print it in color and display it on the windscreen as per the law. This certificate contains all the necessary information about the insuring company, vehicle details, start and end date of the insurance, and the status of the insurance – whether it is genuine or fake.

One of the most significant advantages of the digital motor insurance certificate is the ability to query and verify the status of the insurance by dialing *352# or via the AKI Vehicle Insurance Certificate (AKI VIC) app, available for both Android and IOS devices. This real-time validation ensures that only one motor insurance certificate is issued per vehicle, thereby curbing motor insurance fraud.

The shift to digital certificates not only benefits the insurance companies by saving time and cost in delivering the certificates to their customers, but it also provides a convenient way for customers to get their motor insurance certificates from wherever they are and at any time. This is a significant step towards embracing technology in the insurance sector, which has been accused of being slow to adapt in the past.

Buy insurance cover in Kenya: For individuals looking to buy insurance cover in Kenya, the digital motor insurance certificate makes the process more straightforward and efficient. Customers can now easily access and verify their insurance status, ensuring that they are adequately protected while on the road.

Conclusion: The introduction of the digital motor insurance certificate in Kenya marks a significant milestone in the country’s insurance sector. By embracing technology, Insurance companies in Kenya are now better equipped to serve their customers and reduce fraudulent activities. As the digital wave continues to transform various industries, it is exciting to see Kenya taking proactive steps towards a more efficient and secure future.


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